VroomVroomVroom provides the easiest method to hire a car and discover low-cost car rentals. They even prompt to me that I pay THEM (Hertz) the additional money for the fees and then name AAA later and ask them to reimburse us!!! Filing a complaint in opposition to the… Absolutely the worst and nightmare rental automobile expertise of my life. We booked on-line via AAA – that manner we get 1. No charge for being underneath 25, 2. No 2nd driver price, three. No fee for the 2nd driver being below 25 (We had no hassle with this after we went used Hertz in Canada only a year earlier).
I am a gold member and paid a hundred and seventy bucks for three nights and obtained a small additional compact oldie automobile. Guy subsequent door mentioned just to depart the car and the keys on the box however that we would get charged further! The service rep insinuated that it was my fault that I didn’t catch the additional cost. Replace: my card was charged an additional $fifty two.47 on top of the week’s rental price that was pay as you go.
Through yelp, hertz urged me to succeed in out to [email protected] in order that they may look into and handle my points, and i used to be so glad that they did and so inspired that they cared, so on June 26 i emailed them with my name, rental file quantity, rental time frame, appreciation for reaching out, and questions regarding the invoice, however alas, it has been almost three months and sadly i have not heard a response.
I am a gold member and paid 170 bucks for 3 nights and bought a small further compact oldie automotive. Man subsequent door mentioned simply to leave the automobile and the keys at the field however Automobile Paint that we would get charged additional! The service rep insinuated that it was my fault that I didn’t catch the extra cost. Update: my card was charged an additional $52.47 on high of the week’s rental worth that was prepaid.
The automobile was terrible, he was being a complete jerk about it and yelling at me instead of listening to the problems and once I returned it after 2 days instead of keeping it a week, he slammed the receipt in entrance of me. I forfeited all my money and had to lease a car from a distinct Mobile Audio Video firm for the following 5 days. A man named Gary was the one who helped us at the entrance desk and him as well as one other woman there were totally incompetent of this take care of AAA listed on the Hertz web site, and acted like we have been making it up, and we had to bodily show them the policy from their website on our phones.